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Tenants' Associations

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What is a Tenants Association?
What is the role of a recognised Association?
How does an Association become recognised?
Who will be eligible for membership of the Association?
Annex - Sample draft constitution for an association of tenants seeking
recognition under section 29 of the Landlord and Tenant Act 1985

What is a Tenants' Association?

A Tenants' Association is a group of tenants (lessees) who hold houses or flats on tenancies/ leases from the same landlord upon similar terms which contain provisions for the payment of variable service charges. To be wholly effective an Association needs to be formally recognised.

What is the role of a recognised Association?

The members will have come together to represent their common interest so that the Association can with their consent and on their behalf:

  • ask for a summary of costs incurred by their landlord in connection with matters for which they are being required to pay a service charge
  • inspect the relevant accounts and receipts
  • be sent a copy of estimates obtained by the landlord for intended work to their properties
  • propose names of contractors for inclusion in any tender list when the landlord wishes to carry out major works
  • ask for a written summary of the insurance cover and inspect the policy
  • be consulted about the appointment or re-appointment of the agent managing the services.

How does an Association become recognised?

There are two ways of seeking recognition. The first of these is for an Association to ask the landlord for written notice of recognition. If this is given, then no further steps to establish recognition need be taken. Such recognition cannot be withdrawn by the landlord without first giving at least six months notice to the Association. If however the landlord refuses or withdraws recognition, then the Association can apply for recognition to one of the five Rent Assessment Panels which constitute the Residential Property Tribunal Service (RPTS) and in whose region the properties are located. A list of the panels and their addresses is given on the contacts page .

How is application for recognition made to a panel?

An application form can be obtained from a panel office. The Association will need to supply with its application

(a) A copy of the Association's Constitution (Rules)
(b) A list of subscribing members' names and their addresses
(c) The name and address of the landlord
(d) A description of the properties whose tenants will be eligible for membership (ie. flats/ houses) and their addresses
(e) Copies of any relevant previous correspondence with the landlord regarding recognition of the Association.

It should be noted that it is the panels' practice to pass copies of documentation received from a party to any other interested party. It follows that correspondence written 'without prejudice' or 'in confidence' cannot be accepted.

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Who will deal with the matter?

In the first instance, the application will be dealt with by the Clerks who comprise the administrative staff of the panel. They will deal with all correspondence and will continue to deal with the paperwork until the final decision is reached. Clerks are able to speak to you about the processes and procedures relating to the application. They cannot however give legal advice or advise you about the law relating to your application.

Consideration of the application and the decision as to whether recognition should be granted will be made by a member of the panel nominated by the panel President or by the President personally. He or she will be a qualified lawyer or valuer (a surveyor with experience of the management of housing property) .

Will recognition be given automatically?

No. The panel has a discretion as to whether recognition should be granted and will need to be satisfied that the Rules of the Association are fair and democratic - also that the actual membership of the Association will represent a significant proportion of the potential membership. As a general rule, the panel would expect the membership to be not less than 60% of those qualifying to join the Association.

What is meant by fair and democratic?

The panel will need to be satisfied that the Rules cover the following matters, among others:

  • Openness of membership - Election of a Secretary, Chairman and any other Officers
  • Payment and the amount of the subscription - Obligatory Annual Meetings
  • Notices of Meetings -Voting arrangements and quorum. Only one vote per flat or house will be permitted
  • Independence from the landlord.

What form should the Association's rules take?

The Annex to this guidance contains a set of model rules which you may find helpful in drawing up your own Constitution. They may need modification to suit the particular circumstances of your Association and there is no obligation to adopt them. You may prefer to draft your own Rules, but you must ensure that they meet the essential criteria set out in the previous paragraph.

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Who will be eligible for membership of the Association?

There is no precise definition of tenants' qualifications and each case must be considered on its merits. Basically a member must be contributing to the payment of a service charge levied by a landlord and which the landlord can, under the terms of similar leases/ tenancies, vary from time to time to meet expenditure incurred or to be incurred in the maintenance, repair or insurance of a block or estate of dwellings in the landlord's ownership. Tenants paying fixed rents which incorporate a non-variable service charge will not qualify for membership. Membership will not be open to landlords personally nor to persons connected with them (e.g. employees of the landlord) .

Tenants of shops or similar business premises (unless their tenancies incorporate residential accommodation) would not usually qualify. Membership of an Association may be extended to other individuals with a common interest ( for example sub tenants) but they will not have voting rights and cannot be party to the proceedings of the Association in its role as a Recognised Association.

How is recognition by a panel given and for how long will it last?

The panel member appointed to consider the application will consider all the documentation submitted including any submission made by the landlord.

If that member is satisfied that recognition should be granted, he or she will issue a Certificate of Recognition. The length of validity of the Certificate is at the panel's discretion but will usually be for four years. When the Certificate expires, the Association can apply for renewal. It is open to the panel to cancel a Certificate at any time if it is considered that for some reason the Association no longer merits recognition.

Can an estate have more than one recognised association?

In certain circumstances, more than one Association will be recognised where there is no duplication and the interests of tenants can be seen to differ - for example separate blocks of flats (but not separate Associations representing tenants in the same block) .

Why form a tenants' association?

A landlord can be required to consult a recognised Association regarding such matters as service charges and management which would not be so in the case of individual tenants. It should also be helpful to a landlord to consult with an Association rather than to have to go to the greater trouble and expense of dealing with individual tenants.

What if there is a change of landlord?

The Association with a current Certificate of Recognition should serve a Notice on the new landlord if it still wishes to be consulted indicating the existence of a Certificate.

If the association is unhappy with the administration of its application to the panel, to whom should it complain?

If you have a complaint about the work of the panel you should write to the panel's President. You will receive an acknowledgement within two days of receipt of your complaint. A further appeal may be made from the decision of a President to a panel constituted from the RPTS Management Board. Such appeals should be addressed to:

The Senior President
RPTS
10 Alfred Place
London WC1E 7LR

A full reply will follow within fifteen working days or you will be advised of the delay. If you remain dissatisfied, you are entitled to ask your MP to ask the Parliamentary Ombudsman to investigate your complaint.

What will it cost to make the application?

No charge is made by the panel but each party must meet their own costs.

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Annex
Sample draft constitution for an association of tenants seeking
recognition under section 29 of the Landlord and Tenant Act 1985

1 Name

The name of the Association shall be the 'The _ _ _ _ _ _ _ _ Residents' Association' ('the Association') .

2 The property

All of the (houses and) flats, amenity areas and common areas of and at the premises known as 

3 Objects of the Association

3.1 To promote and protect the common rights and interests of the members of the Association relating to the use and enjoyment of the Property.

3.2 To exercise the rights conferred upon the Association by recognition under the Landlord and Tenant Act 1985 or such other statutory rights that may be given by any subsequent enactment.

4 Membership

4.1 Membership shall be open to all persons who are lessees holding under long leases of a (house or) flat in the Property but voting shall be restricted to one vote for each (house or) flat.

4.2 Membership of the Association shall terminate:

4.2.1 upon a member giving written notice to that effect to the Honorary Secretary.

4.2.2 upon a member ceasing to be a lessee of a (house or) flat at the Property.

4.2.3 upon failure by a member to pay the annual subscription in respect of that (house or) flat for three months after the same shall become due and payable.

4.3 Membership of the Association shall be confirmed upon the payment of the first subscription and formal acceptance by the proposed member of the rules and constitution of the Association.

4.4 A copy of this constitution shall be given to each member.

4.5 The Committee may at its discretion extend associate membership to any other person or persons resident on the Property but such associate members shall not be elected as Officers or members of the Committee of the Association and shall not be entitled to any vote.

4.6 Neither the Landlord, the Landlord's representative, any company controlled by the Landlord nor any employee of the Landlord shall be a member or associate of the Association.

5 The Officers

5.1 The Officers of the Association shall comprise a Chairman, Honorary Secretary and Honorary Treasurer who shall be members of the Association.

5.2 The Officers shall be elected annually at the Annual General Meeting and shall serve for one year but may be re-elected.

6 The Committee

6.1 The Committee of the Association shall consist of not less than (three) nor more than (five) members of the Association and the Officers of the Association.

6.2 The Committee members shall serve for three years and shall retire in rotation. Retiring Committee members may be re-elected without re-nomination.

6.3 The Committee shall be empowered to co-opt on a temporary basis other members of the Association to form sub-committees to consider such matters as the Committee or the Association shall determine and the decisions of such sub-committees shall be ratified by the Committee before implementation.

6.4 A quorum for any meeting of the Committee shall be at least ( ) of whom at least two must be Officers.

6.5 The Committee shall implement the objects of the Association and the resolutions of the Association.

7 Elections

7.1 The election of the Officers and Committee shall take place at the Annual General Meeting.

7.2 Nominations for the appointment of Officers and for membership of the Committee shall be proposed and seconded by two members of the Association in writing and lodged with the Honorary Secretary fourteen days prior to the Annual General Meeting and shall include the written consent of the nominee.

7.3 The Committee shall be empowered to fill any casual vacancy occurring on the Committee or among the Officers and any person so appointed shall serve until the next Annual General Meeting of the Association.

8 Finances

8.1 The financial year of the Association shall end on _ _ _ _ _ _ _ _ in each year.

8.2 Accounts shall be prepared for the Association each year and these shall be audited in accordance with proper audit practice.

8.3 Auditors shall be appointed at the Annual General Meeting. Officers and Committee members shall not be eligible for appointment as auditors.

8.4 The Accounts shall be ratified by the Association at the Annual General Meeting.

8.5 The property and funds of the Association shall be held and administered by the Committee.

8.6 A resolution of the Committee shall be sufficient authority for payments or the incurring of liability for payments up to a limit not exceeding ( ) hundred pounds. Beyond such limit the Committee shall seek approval of such expenditure by the Association either at the Annual General Meeting or at an Extraordinary General Meeting.

8.7 A banking account shall be opened in the name of the Association and all cheques shall be signed by an Officer and countersigned by a member of the Committee.

8.8 The annual subscription of the Association shall be decided for the ensuing year at the Annual General Meeting but shall not be altered save by a two-thirds majority of the members attending such a meeting.

9 Meetings

9.1 The Annual General Meeting of the Association shall be held not later than three months from the end of the financial year.

9.2 An Extraordinary General Meeting of the Association shall be convened at any time by the Honorary Secretary either upon the written instructions of the Committee or upon a written request signed by no fewer than (ten) members of the Association.